General rules and Terms and Conditions
- This is our family home so please treat it with respect.
- Please maintain a tranquil environment late at night or in the early morning.
- Well-behaved children are always welcome.
- Always take your keys when you leave the BandB as we may not be here to let you in.
- There will be a charge if keys are lost and locks need to be changed.
Check-in: We check-in our guests between 15:00 and 18:00. Please note that your room may not be available until 15:00. You are welcome to drop your bags earlier by prior arrangement.
Check-out: Our check-out time is 10:30. We are happy to hold your bags until later by prior arrangement.
Housekeeping: Our personal housekeeper is here most days to buff up the bathrooms and tidy your room whilst you have your breakfast. Towels are changed every three days and bed linen is changed weekly.
Parking. Parking vouchers are available for nearby roads (including Broomfield Road). Please request the vouchers when you check-in. Please note that the driveways at the front of the property are private.
Terms and Conditions:
Reserving your room. Our online booking system will ask you for a 25% deposit to be paid by credit card via Paypal. The balance is due two weeks before check-in. At peak times a full payment is payable and is non-refundable.
The deposit is non-refundable.
Complaints or requests. Please contact us straight away if you are concerned about anything or require something during your stay.
Our insurance. We have specialist Bed & Breakfast insurance with The Ryan Group, policy number 4023288.